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Old 01-07-2013   #1
zortek
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Default unable to download albums

hi

have had reports from forum members that they are unable to download albums from p&h

have tested this myself, and while i am able to download albums from my own account, cannot download from other accounts.

pressing "download this album" brings up the "processing" message, but it never completes.
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Old 01-11-2013   #2
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It should be now fully fixed & working, please test and let me know.
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Old 01-12-2013   #3
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yes, works properly now

thanks Pimp !!
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Old 01-12-2013   #4
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Awesome, glad we could help
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Old 01-12-2013   #5
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Quote:
Originally Posted by pimp View Post
It should be now fully fixed & working, please test and let me know.
I'm having trouble with mine. If the album has 1-5 pictures, it will download but anything else does not work for me. I will wait awhile too and nothing will happen (i.e. Processing...please wait)

I tried FF and chrome and tried both while logged in and logged out. Same result.

Any suggestions Pimp? Thanks in advance
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Old 01-14-2013   #6
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can you link me to such album/albums? so i can test?
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Old 01-14-2013   #7
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Quote:
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can you link me to such album/albums? so i can test?
I sent you a PM with an album to try. Please let me know. Thanks!
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Old 01-18-2013   #8
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Quote:
Originally Posted by pimp View Post
can you link me to such album/albums? so i can test?
Quote:
Originally Posted by n0name View Post
I sent you a PM with an album to try. Please let me know. Thanks!
Any update with this sir pimp?
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Old 01-18-2013   #9
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No, we are still working on a solution for this, but you are right there is an issue and we hope to solve it soon.
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Old 01-18-2013   #10
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Quote:
Originally Posted by pimp View Post
No, we are still working on a solution for this, but you are right there is an issue and we hope to solve it soon.
Thanks for getting back to me. Please keep me updated sir Pimp.
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