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Bugs Please use this forum to report any bugs encountered, kindly provide screenshots, videos, and a detailed description of the problem, including steps taken to recreate it, so that we can effectively address the issue.

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Old 05-29-2011   #1
99merlin99
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situation report:
One day after the problem started around half of my images visible, but half of them still not.

Pimp tell me something reassuring: after this problem will solve what will be after? It will be a long-term solution or this will continue and week after week will be the same problem and my pictures will disappear temporary?

Be honest please becasue I have to decide to stay with you or try to find a pictures host where there is no such problem in densely.

I really like Pimp and Host, that's why I persisted in spite of the problems, but I have to know what to expect.

Thank you in advance for answer.
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Old 05-29-2011   #2
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Quote:
Originally Posted by 99merlin99 View Post
situation report:
One day after the problem started around half of my images visible, but half of them still not.

Pimp tell me something reassuring: after this problem will solve what will be after? It will be a long-term solution or this will continue and week after week will be the same problem and my pictures will disappear temporary?

Be honest please becasue I have to decide to stay with you or try to find a pictures host where there is no such problem in densely.

I really like Pimp and Host, that's why I persisted in spite of the problems, but I have to know what to expect.

Thank you in advance for answer.
Please do the following again..

O.K I`m with the hosting company now, can you pleae go to windows start button

RUN->CMD-> and type there

tracert ist1-2.filesor.com

and put the output here, i`ll forward this to hosting and they will fix this issue.

Then please go to

RUN->CMD>ping 89.238.165.61

and give me output also.

Thanks
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Old 05-29-2011   #3
99merlin99
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Quote:
Originally Posted by pimp View Post
Please do the following again..

O.K I`m with the hosting company now, can you pleae go to windows start button

RUN->CMD-> and type there

tracert ist1-2.filesor.com

and put the output here, i`ll forward this to hosting and they will fix this issue.

Then please go to

RUN->CMD>ping 89.238.165.61

and give me output also.

Thanks
You know, I have to translate to English from my computer.

----------------------------------------------------------------------------

After first step:

1 25 ms 27 ms 15 ms catv-80-98-188-254.catv.broadband.hu [80.98.188.254]
2 21 ms 8 ms 10 ms catv-89-135-223-158.catv.broadband.hu [89.135.223.158]
3 32 ms 25 ms 26 ms de-fra01a-rd3-xe-4-2-0.aorta.net [84.116.130.185]
4 24 ms 26 ms 24 ms de-fra01a-ri2-xe-1-0-0.aorta.net [213.46.179.97]
5 25 ms 31 ms 26 ms de-cix.ohtele.com [80.81.192.165]
6 42 ms 44 ms 46 ms xe-3-3-0.bb1.par1.fr.gbxs.net [193.27.64.245]
7 45 ms 43 ms 44 ms xe-3-2-0.bb2.lon1.uk.gbxs.net [193.27.64.66]
8 42 ms 41 ms 44 ms 77.243.180.37

After second step:

Answer 89.238.165.61: bytes=32 id?=50 ms TTL=56
Answer 89.238.165.61: bytes=32 id?=49 ms TTL=56
Answer 89.238.165.61: bytes=32 id?=50 ms TTL=56
Answer 89.238.165.61: bytes=32 id?=49 ms TTL=56

89.238.165.61 ping-statistic:
packages: sent = 4, recived = 4, lost = 0

minimum = 49ms, maximum = 50ms, average = 49ms
---------------------------------------------------------------------------------

Otherwise, at this time all my pictures came back, just a little slow. I hope from there it will be better and better.

And I really hope, that what you wrote (" We are working in order to SOLVE this problem permanently obviously. ") will be effective because I really like P&H and don't want to leave it.

Thanks your work.
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