Why Was P&H Down, and what now?

[pimp]

Originally Posted by slimjim

Cheers for the update Pimp.

no problem, you know we are here for you all

P.S: rebuild at 32%

[pimp]

First HD was rebuilt at 100% and then failed

Now HD #2 is rebuilding at 16% progress ... and then we are going to try and rebuild hd #1 yet again.

[pimp]

So finally 1 HD rebuilt O.K, we replaced the second HD which had failed last time, and it`s rebuilding right now.

P.S: One of the servers that is now missing and that's why lots of images are down, is also backing up, i hope in the next few days its DONE backing up and we will start rebuilding HD there also and serving from it.

Hopefully we will be able to restore the site fully soon enough. thanks for your patience boys & girls!

[slimjim]

Thanks again for the latest news

[pimp]

So FINALLY the "missing" server that was backing up and it took (9 days) to back it up so we wont have nothing lost in case of it going south.

now its back & HD is being rebuilt and on top of it all its now serving files, so it means all your missing files will start to repopulate since this second once its rebuild is done, we will be safe and know all is good and safe, I'll keep updating here.

[slimjim]

Well good news at my end. I had a few albums with "missing" pics and they have all been restored.

In addition in 2 albums I had approx. 30No. pics with the "Pimp&Host - this image has been removed" showing (these were old pics uploaded in 2017) but checking a few minutes ago in one album these has now been fully restored too leaving just 10 pics in the 2nd album which I guess will appear before too long.

Uploading seems to be working fine, looks like emptying the trash bin is still disabled - but so what?, a minor detail given where we were.

Looks like you and your techies can stop holding your breathe and chill out! Many thanks guys.

[pimp]

So yeah, the images with "Image Removed" is wrong permissions, we do have those images, and we are fixing the permissions right now, it will take some time though since we have gazillions of images, but don't delete the albums the images will be restored also.

Regarding the trashbin/statistics/archives, those are turned off right now until all our servers will be in action, which might take some more time, but again all those are noted and we are fully aware of everything, all will be restored to fully capability hopefully in the next 1-2 weeks.

[slimjim]

Hi Pimp... So the main site is currently down. Is this a planned outage to enable maintenance/server switching etc.? and if so how long do you anticipate being offline for?

..................

edit - it's back up now !!

[pimp]

We had some issue with the Power Supply Unit, and it was replaced now, it seems the servers still suffer from the earlier issues of the data center. hope soon all will be stable.

[marc78001]

Don't know. It's been more than 4 weeks that anybody can't download anything.
We can't count on your service, so we'll go elsewhere.
Thank you