'Download This Album' problems - PimpAndHost Support Forums - #1 Image Hosting & Editing Site on the web!

lagoon_63 · 09-30-2016

From within another user's album I click 'Download This Album', then 'Cancal' because I don't want to go to the Archive list.
My dashboard shows "Archives 0/1" and clicking on this link shows "(name of album): In que".
However I normally do not get an email when the archive is ready, and when it is so it appears to be available for about 10 minutes before disappearing - most times I miss it and have to re-request the archive.

pimp · 10-02-2016

We will look into that asap.

lagoon_63 · 10-02-2016

Thank you.
Additional info: it used to work but stopped about a fortnight ago. At about the same time I created the first album of my own - this may be the cause or just a coincidence.

rupiropl · 10-06-2016

Same goes for me: The albums I've tried to download never leave the que. What's up?

pimp · 10-08-2016

Question: do you try to zip "HUGE" albums with tons of pictures and big size?

or relatively small ones? cause there is an issue with zipping an album which is taking 5GB.

we will enforce some restriction in album size, so those issues wont happen in the future.

lagoon_63 · 10-08-2016

No not that big.

But it appears to have somewhat sorted itself out. I am now receiving emails when the archive is ready and the download is available for 15 hours after the email - indeed with each archive over the previous few days the time available has been going up each time. I assumed that this was a fix being applied.

Thank you for your work on this.

pimp · 10-09-2016

Enjoy , we are here for you

rupiropl · 10-09-2016

Tried to download several small albums. The albums I've tried to download never leave the que and after 24 hours I have to start again. Strange...

pimp · 10-09-2016

we are thinking of a better solution along the lines.. if you have suggestions or showcases of how other sites do it that is more comfortable for you, you are welcome to leave it here.

recycler · 12-19-2016

Quote:

Originally Posted by pimp

we are thinking of a better solution along the lines.. if you have suggestions or showcases of how other sites do it that is more comfortable for you, you are welcome to leave it here.

Start a javascript timer that vastly exceeds the estimated queue + archive generation time that then starts the download automatically? Users like to watch timers.

Alternatively, if you could stream the archive over a low priority transfer with restricted bandwidth, it would give immediate starts but longer transfer time. You could give higher priority to smaller archives to increase turnover in the queue, but eventually all queue spaces are likely to be full of smaller files.

The countermeasure to that is usually to force split archives after a certain size, to ensure a fair queue rotation.

The best solution, from a user's perspective, is to begin creating the zip file immediately, and start streaming it to me before it's finished being created (zipline is a library for doing this, there are others). You don't have to write the file to disk if you do this, but it might be nice to do so just in case the transfer breaks and needs to be resumed.

http://stackoverflow.com/questions/4...through-apache

Yeah, this is my first post. I just made an account to download an archive and ventured into your forum to find out why the functionality is broken. Hope you can fix it, and hope this post gives you some ideas.