I had this problem on my 4yrs old laptop, then I bought a new laptop a couple of weeks back when using that one I still had no "hovering icons" .That laptop developed a fault and has been replaced by HP and this new one still has no icons showing - so 3 different laptops with no icons tells me the glitch is at your end.
Also regarding no uploads since 2016 - not so - I have been uploading regularly throughout, with the last pics uploaded to my albums within the last few days. So maybe another problem with my account settings?
In addition the reason I'm posting this here is that having replied to your PM twice when I check the "Sent Items" it always show zero items. If the PM was sent then it's not being recorded as such.
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