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-   -   Messaging is kind of useless and here is why - (https://forum.pimpandhost.com//showthread.php?t=4044)

spanishfly86-4U 04-29-2023 04:13 PM

Messaging is kind of useless and here is why -
 
Hiya, Pimp - boy I hope you don't get tired of me :-)

On the photos side you have implemented a messaging system - great in concept, but there is a fatal flaw.

When (I/we) navigate away from the message all of the previous messaging disappears!

STEPS TO PROBLEM: This occurs on the photos side, not the forum side)

1. When the messaging Icon (top right of page) indicates messages waiting, click the icon
2. In the new page, in the left pane, choose the new message you wish to address
3. Read and reply to the message, click submit: there will be a 4 - 8 second stall before your own reply shows up in the main text pane... but it eventually arrives.
4. Navigate away from that page.
5. Anytime later, navigate back to the messages center; for example you'd like to pick up on a convsersation.
6 : UNEXPECTED RESULT = ERROR: all previous content in the conversation his gone, only my last reply reamins in the main text window

EXPECTED RESULT: all of the conversation should STILL be in the main content window.

When you initially implemented the messaging this was not the case. Something has changed, but I can't tell you when. I could do some more research and provide a window if that will help, just let me know.

Attached 2 screen caps to illustrate.

Thanks for all of your hard work, and to your team!


https://ist7-1.filesor.com/pimpandho...go-away1_0.jpg

https://ist7-1.filesor.com/pimpandho...o-away-2_0.jpg

spanishfly86-4U 04-30-2023 04:15 PM

UPDATE - I have figured out the specifics of the glitch and I am composing a problem report, I will update this post again later today with my findings...but right now I have "real life" to get to... LOL

spanishfly86-4U 05-14-2023 03:08 PM

Hey PIMP - I have the formula down for how this doesn't work, and a technique for FORCING the existing conversation to load into the message pane. I have made a 2:36 screen capture video to demonstrate. I also narrate in English as I go, but to be sure:

Whenever I open an existing conversation, only the last message appears, no matter who sent it, me or the other party. Even after I type and send a reply nothing is added to the conversation pane, which it should show immediately, and as a sign that the system is connected.

The only repeatable steps to success I have found are:
I have to:
1. Send a new message (which sucks if I can't read the previous conversation so I am intelligent in what I write!)
2. Shrink the browser window enough to cause the scroll slider to appear on the right.
3. Then if I scroll UP the browser prompts the load of the previous entries into the conversation pane.

My video steps through 2 or 3 fail attempts to demonstrate where intuitive behavior is absent and finally the event of my success at the end.

Windows 11 pro / Chrome v. 113.0.5672.93

Because you don't support video upload of any kind, my video example is hosted here:

https://img.amateuralbum.net/data/4/...89294-704f.mp4

pimp 05-15-2023 09:48 AM

Video seems to be 404, can you maybe upload it to google drive or something you can send the linka via pm.

spanishfly86-4U 05-15-2023 08:36 PM

Thanks man - message sent with link to google drive occurrence of the screen demo video of issue.

:-)

pimp 05-17-2023 03:01 PM

We applied some fixes, please clean cache, and try again! let us know if fixed :)

spanishfly86-4U 05-17-2023 04:53 PM

Nope. Still the same. I have attached screen to ensure my steps in testing. File names describe each step.

https://ist7-1.filesor.com/pimpandho...he-Cleared.jpg c
https://ist7-1.filesor.com/pimpandho...ar-cache_l.jpg
https://ist7-1.filesor.com/pimpandho...-missing_l.jpg
https://ist7-1.filesor.com/pimpandho...-to-load_l.jpg
https://ist7-1.filesor.com/pimpandho...s-before_l.jpg

pimp 05-18-2023 08:42 AM

can you please try again? we applied few more fixes.

spanishfly86-4U 05-18-2023 03:03 PM

Nope not fixed...but the alert bell counter populates one step late, and also the messages counter doesn't disappear when I go to messages and open a message to read. It remains until I navigate away from messages. Those are the only site changes I see at this time. Reported problem remains in it last reported state/ no change.

pimp 05-25-2023 07:25 AM

try again now please. let me know...

but before testing please try to clear local storage, for example on chrome it works like this:

https://www.leadshook.com/help/how-t...hrome-browser/

spanishfly86-4U 01-17-2024 02:21 PM

You can close this thread as "unsolved." The problem is not in my browser and I have accommodated the clumsy handling of it as it is served to me. Stick to what you do best. :-)

Great photo sharing site!

haylin.sierrah 02-06-2024 12:13 AM

I can no longer open new chats. I am then always asked to select an (existing) chat. However, the chats will then no longer be displayed.
I can continue writing to existing chats without any problem. I cannot delete old chats where the user no longer exists at pimpandhost.

pimp 02-06-2024 05:31 PM

This is weird, maybe you can send me video of how it goes? so i can show the developers?

Thanks!

haylin.sierrah 04-12-2024 06:42 AM

Unfortunately I can not send links, so no video

H264prq 04-13-2024 01:01 PM

I’ve been Unable to initiate messages on the site so i’ve started asking the member to message me on their Photos page

pimp 04-13-2024 02:44 PM

Quote:

Originally Posted by H264prq (Post 23502)
I’ve been Unable to initiate messages on the site so i’ve started asking the member to message me on their Photos page

How so? what kind of error do you get?

H264prq 04-13-2024 09:44 PM

These days, I don’t get an error. If It’s a message to a new user that I have never messaged before the message entry form never comes up. I seem to be able to message members that I have previously interacted with OK just not with new users

pimp 04-14-2024 09:49 AM

can you please record a small video so i can see its either they blocked the option to be contacted, or if its an actual bug. thanks!

H264prq 04-14-2024 01:01 PM

Will be glad to. On the road at the moment.

pimp 04-15-2024 05:56 PM

by the way, are you aware you need to follow a user in order to start chat with him?

H264prq 04-15-2024 09:18 PM

Yes, I’m aware of that. I just never get the page to load with the user and the text entry field.

pimp 04-16-2024 07:17 AM

would it be possible to make some kind of small video or something so I can see where the issue is and how it happens?


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